트래블로지 메이드스톤 센트럴

The room was smaller than expected! We had no choice but to always go downstairs to the reception to request for services needed. The room had less pillows and couldn’t get comfortable,the didn’t allow food to be taken inside neither to warm it up with the microwave when cold. Worst of all we had to pay for wifi separately from the cost of the room for two nights!that was annoying and uncalled for. I hope they do better.

Perfect place to stay. Really loved a lot.

Staff was very happy and helpful, you leave a sign on your door for 11am if you need beds changed clean towels or extra tea bags etc. Was very happy with my stay, and will stay again

Staff were very nice and helpful Room was clean Would stay again and recommend plenty of free car parking Nice town centre. Lots of shops and restaurants

Very kind very helpful helped me with my booking her name is Lisa and she’s patient with people she has very good experience and

My wife is disabled and uses crutches. It is still painful to walk. There were two disabled bays outside the Hotel that were frequently blocked by vans used by other guests, They did not display Blue Badges. My wife spoke nicely to a driver who could see she was having difficulty and was fairly rude, he actually said he had 'paid the man' i.e. bribed someone to park there and would not move. She then spoke to the hotel receptionist: No action was taken and the situation repeated each night. In my opinion Travelodge failed in their duty of care under the Equality Act 2010 by not addressing this issue to any effect.